Smoke and Mirrors

Published on 28 June 2010 by Colman Carpenter in Blog, VoIP

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or….How VoIP can help you project a ‘corporate’ image
The Challenge
Starting a business can be a very expensive exercise, with a wide range of up-front costs incurred. These can include stock, premises, staff and a million and one other things. In the past, a trip to your friendly bank manager with a business [...]

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It can be very obvious when you, as a business, might consider a new phone system – moving office, for instance. However companies don’t move office very often, so does that mean you should stick with what you have? Not necessarily, no. I’d like to suggest some other times at which you should at least [...]

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SME VoIP traffic considerations
We have had a couple of installs recently that are very typical scenarios in the SME market sector. Interestingly enough, though, the businesses are very different to each other, one being an office-based company in the internet sector, the other a retail outlet serving the building trade. They are similar in size, [...]

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FreePBX and group pickups

Published on 24 February 2010 by Colman Carpenter in Asterisk, Telephony, VoIP

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Customers need to be able to answer the phone quickly and easily, it’s still the life-blood of most businesses. But smaller companies don’t always have a receptionist, especially if they don’t get a lot of visitors. So companies like these rely on the phone being picked up in rota, or by any one of a [...]

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This is the first of a series of tips taken from the recent Packt publication Asterisk 1.4 – The Professional’s Guide, of which I am a co-author. I hope you enjoy it and find it useful.
Asterisk is a very capable telephone system, that’s a pretty uncontroversial point of view. It’s also pretty safe to say [...]

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A few days ago Ebay sold a majority shareholding in Skype to a group of investors. They made a (relatively speaking) modest profit on their initial investment if you take writedowns into account, which a number of analysts have criticised, implying that they should have made a lot more money out of such an apparently [...]

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There’s a buzz in the air!

Published on 21 July 2009 by Colman Carpenter in Blog, Mobile, News, VoIP

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There a lot of chat in the VoIP world at the moment about Nimbuzz, which is the latest in a lengthening line of mobile/cell VoIP-enablement software packages. Nimbuzz seems to be well thought-out, with an impressive range of gateways, including Skype. Will it succeed? Possibly, although it’s early in the hype curve at the moment [...]

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RIP Response Point

Published on 13 July 2009 by Colman Carpenter in Blog, News, Telephony, VoIP

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The speculation looks like it was right on the mark, according to TMCnet. So while we’re awaiting the official last rights, it really looks like it’s RIP RP.
In many ways this can be seen as the right thin for Microsoft to do. They had a pretty significant overlap in functionality with OCS that meant in [...]

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Interesting news over at bMighty.com
Back when Microsoft announced that it was entering the SME VoIP market with the Response Point product, I will admit to a shiver of apprehension. The mighty Microsoft machine has more than once entered a market, grabbed significant market share, and through tight integration with Windows and/or Office, made its product [...]

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I have recently upgraded my mobile phone to a Nokia E51, partly because I wanted to test out it’s potential as a SIP extension on our Asterisk network. This, of course, opens up the possibility of having one phone that you use whether you are in the office, on the road, or even at home. [...]

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