Interesting issue with a new installation recently. The customer has, for now, a single analogue line hooked up to our PBX via a Digium TDM410P card. The DAHDI configuration had a number of ‘extra’ values in chan_dahdi.conf to recognise Caller ID, etc. However, one of those values was making all outbound calls over the analogue [...]
It can be very obvious when you, as a business, might consider a new phone system – moving office, for instance. However companies don’t move office very often, so does that mean you should stick with what you have? Not necessarily, no. I’d like to suggest some other times at which you should at least [...]
SME VoIP traffic considerations
We have had a couple of installs recently that are very typical scenarios in the SME market sector. Interestingly enough, though, the businesses are very different to each other, one being an office-based company in the internet sector, the other a retail outlet serving the building trade. They are similar in size, [...]
Customers need to be able to answer the phone quickly and easily, it’s still the life-blood of most businesses. But smaller companies don’t always have a receptionist, especially if they don’t get a lot of visitors. So companies like these rely on the phone being picked up in rota, or by any one of a [...]
This is the first of a series of tips taken from the recent Packt publication Asterisk 1.4 – The Professional’s Guide, of which I am a co-author. I hope you enjoy it and find it useful.
Asterisk is a very capable telephone system, that’s a pretty uncontroversial point of view. It’s also pretty safe to say [...]
So Skype have embraced the SIP world, including integration into Asterisk. It had to happen as there was no other way Skype was going to make significant inroads into the business market (see my previous blog on Ebay selling Skype).
So now it’s possible, from within your VoIP-enabled PBX, to make a receive calls to Skype [...]
A few days ago Ebay sold a majority shareholding in Skype to a group of investors. They made a (relatively speaking) modest profit on their initial investment if you take writedowns into account, which a number of analysts have criticised, implying that they should have made a lot more money out of such an apparently [...]
If you’ve been keeping an eye on the VoIP market, or Google, or Apple/iPhone, then you have almost certainly seen the kerfuffle over the release of a Google Voice iPhone app and it’s subsequent removal from the iPhone AppStore. If not then the web is full of this week’s hot story, and a quick seach [...]
There a lot of chat in the VoIP world at the moment about Nimbuzz, which is the latest in a lengthening line of mobile/cell VoIP-enablement software packages. Nimbuzz seems to be well thought-out, with an impressive range of gateways, including Skype. Will it succeed? Possibly, although it’s early in the hype curve at the moment [...]
The speculation looks like it was right on the mark, according to TMCnet. So while we’re awaiting the official last rights, it really looks like it’s RIP RP.
In many ways this can be seen as the right thin for Microsoft to do. They had a pretty significant overlap in functionality with OCS that meant in [...]
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