…but that’s doesn’t mean your business needs to suffer! With a VoIP-enabled telephone system, not only can you save costs on outbound calls, but it’s possible to set it up so that your staff can connect to it wherever they have access to the internet. Flexible Working This has been a goal for many businesses [...]
A recent survey by top10.com has named the Kent village of Farningham as the place in the country with the lowest average broadband speed, a mere 1.3Mb/s. Slow broadband, as anyone who chooses not to live in a large town or city, is a fact of life in Britain. What makes Farningham’s situation so ironic [...]
or….How VoIP can help you project a ‘corporate’ image The Challenge Starting a business can be a very expensive exercise, with a wide range of up-front costs incurred. These can include stock, premises, staff and a million and one other things. In the past, a trip to your friendly bank manager with a business plan [...]
Interesting issue with a new installation recently. The customer has, for now, a single analogue line hooked up to our PBX via a Digium TDM410P card. The DAHDI configuration had a number of ‘extra’ values in chan_dahdi.conf to recognise Caller ID, etc. However, one of those values was making all outbound calls over the analogue [...]
Image via Wikipedia If, like our Foncordiax product, your Asterisk-based PBX utilises the excellent Flash Operator Panel to give a visual representation of what’s happening on your phone system (including trunk utilisation, extensions, parking lots and more), then you may have noticed that DAHDI trunks don’t appear. It had me stumped for a bit, but [...]
It can be very obvious when you, as a business, might consider a new phone system – moving office, for instance. However companies don’t move office very often, so does that mean you should stick with what you have? Not necessarily, no. I’d like to suggest some other times at which you should at least [...]
SME VoIP traffic considerations We have had a couple of installs recently that are very typical scenarios in the SME market sector. Interestingly enough, though, the businesses are very different to each other, one being an office-based company in the internet sector, the other a retail outlet serving the building trade. They are similar in [...]
Customers need to be able to answer the phone quickly and easily, it’s still the life-blood of most businesses. But smaller companies don’t always have a receptionist, especially if they don’t get a lot of visitors. So companies like these rely on the phone being picked up in rota, or by any one of a [...]
This is the first of a series of tips taken from the recent Packt publication Asterisk 1.4 – The Professional’s Guide, of which I am a co-author. I hope you enjoy it and find it useful. Asterisk is a very capable telephone system, that’s a pretty uncontroversial point of view. It’s also pretty safe to [...]
So Skype have embraced the SIP world, including integration into Asterisk. It had to happen as there was no other way Skype was going to make significant inroads into the business market (see my previous blog on Ebay selling Skype). So now it’s possible, from within your VoIP-enabled PBX, to make a receive calls to [...]
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