or….How VoIP can help you project a ‘corporate’ image
The Challenge
Starting a business can be a very expensive exercise, with a wide range of up-front costs incurred. These can include stock, premises, staff and a million and one other things. In the past, a trip to your friendly bank manager with a business [...]
Interesting issue with a new installation recently. The customer has, for now, a single analogue line hooked up to our PBX via a Digium TDM410P card. The DAHDI configuration had a number of ‘extra’ values in chan_dahdi.conf to recognise Caller ID, etc. However, one of those values was making all outbound calls over the analogue [...]
Image via Wikipedia
If, like our Foncordiax product, your Asterisk-based PBX utilises the excellent Flash Operator Panel to give a visual representation of what’s happening on your phone system (including trunk utilisation, extensions, parking lots and more), then you may have noticed that DAHDI trunks don’t appear. It had me stumped for a bit, but Google [...]
It can be very obvious when you, as a business, might consider a new phone system – moving office, for instance. However companies don’t move office very often, so does that mean you should stick with what you have? Not necessarily, no. I’d like to suggest some other times at which you should at least [...]
SME VoIP traffic considerations
We have had a couple of installs recently that are very typical scenarios in the SME market sector. Interestingly enough, though, the businesses are very different to each other, one being an office-based company in the internet sector, the other a retail outlet serving the building trade. They are similar in size, [...]
Customers need to be able to answer the phone quickly and easily, it’s still the life-blood of most businesses. But smaller companies don’t always have a receptionist, especially if they don’t get a lot of visitors. So companies like these rely on the phone being picked up in rota, or by any one of a [...]
This is the first of a series of tips taken from the recent Packt publication Asterisk 1.4 – The Professional’s Guide, of which I am a co-author. I hope you enjoy it and find it useful.
Asterisk is a very capable telephone system, that’s a pretty uncontroversial point of view. It’s also pretty safe to say [...]
So Skype have embraced the SIP world, including integration into Asterisk. It had to happen as there was no other way Skype was going to make significant inroads into the business market (see my previous blog on Ebay selling Skype).
So now it’s possible, from within your VoIP-enabled PBX, to make a receive calls to Skype [...]
A few days ago Ebay sold a majority shareholding in Skype to a group of investors. They made a (relatively speaking) modest profit on their initial investment if you take writedowns into account, which a number of analysts have criticised, implying that they should have made a lot more money out of such an apparently [...]
If you’ve been keeping an eye on the VoIP market, or Google, or Apple/iPhone, then you have almost certainly seen the kerfuffle over the release of a Google Voice iPhone app and it’s subsequent removal from the iPhone AppStore. If not then the web is full of this week’s hot story, and a quick seach [...]
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